Mercure Welcome Melbourne
Apa Kata Tetamu
Staff were friendly. Great location. Clean and tidy. Surprisingly quiet given its central location and the activity outside.
Paul
September 2023
The location is central. The room was clean. The beds were comfortable. The breakfast was great.
Cindy
Julai 2023
The green clean initiative is fantastic (opting out of having the room cleaned for an incentive), we really appreciated the breakfast voucher and wine. Our room was quiet and tidy and had everything we needed. Great location close to trams and shops and for a great price too! Staff at the front desks and the cleaners are friendly.
Tashi
Julai 2023
I had to move out of The ‘standard queen’ room I booked at 4am because the fan in the airconditioner was rattling so loudly that I couldn’t sleep. There was also a 1cm gap between the door and the frame which meant hallway noise was loud and the light came through. Second room at 4am was better. The next day I expressed my unhappiness about the situation and was upgraded to a premium king room for my remaining nights which was much more pleasant. I very much appreciate the staff fixing my issues and doing what they could to make my stay more pleasant. Couldn’t ask for more than that, instead of leaving unhappy I left with a smile.
Shelley
Ogos 2023
I was given an early check in which helped my jet lagged state a lot. The room was spacious which made it easy to unpack after a few months of living out of a suitcase. The location is great because it's very close to shops, cafes and public transport. The bed was very comfortable and the room could be darkened for an afternoon nap. The option to not have the room cleaned everyday was offered and a "green credit"of either $25 towards food or a bottle of wine was the choice. I used mine for free breakfast at the hotel.
Georgina
April 2023
Great great great location! Right in the middle of the bustling Melbourne area where foods and shopping are all within walking distance. You can't get a better situated place than this hotel. I would definitely stay here again on my next Melbourne trip.
Tio
Januari 2023
i stayed for 5 nights and encountered multiple staff members, to be honest, the staff were so lovely at this hotel and truly made the trip memorable… For the first time in years, I felt like the staff actually wanted to be there and were happy to help on multiple occasions, they were friendly and gave great advice. The rooms were simple, comfortable and very clean. The location was great and the breakfast was delicious!
Taryn
April 2023
We were warmly greeted on Check-in with Estiban being friendly and courteous. Room was a good size and comfortable but the bathroom was a little on the small side despite the good sized shower. Plenty of power points and USB charging stations around the room.
Paul
Ogos 2023
All good. Location is great, bed was comfy and room was clean. On a cold day the heater worked well and really good shower. Tea and coffee was in order , good linen and towels. Room was a decent size. Breakfast was very good.
Renato
September 2023
The location is in the heart of the city, with lots of shopping and eateries just a min walk surrounding the hotel vicinity. The room and bedding alright except the room given to me was facing the building walls despite request prior booking to have city views. Overall it meets my expectation and friendly and helpful staff.
Lai
Mac 2023
Buat Tempahan