Mercure Welcome Melbourne
Misafirler Ne Diyor
Once we found the motel we found it a comfortable venue to stay in central Melbourne. It is not far from the train station or the shopping mall. We had never been to that part of Melbourne before and we needed the street signs telling us property numbers along the lane. We walked in from Swanson Street and walked past your property and ended up a long way along the lane. Properties on the lane do not have clearly labelled property numbers. We soon became lost. The Myer store security guard was very kind and showed us where you were located. Approaching from Swanson Street you have a distinctive mural but there is not a clear sign labelling the motel. Your sign is above the lane door and is easy to miss.
Margret
Eylül 2024
The bathroom was impeccable. The location of the hotel is fantastic, and I appreciated the offering of the buffet breakfast. Basically all staff I communicated with was friendly; one being extremely friendly and welcoming to the hotel. The free access to Foxtel and On Demand movies was a highlight of the accomodation, as is the modern design that made everything feel relaxing. I would definitely recommend family to come here.
Antonius
Ocak 2025
I was able to get into my room at 9.30 am in the morning after an early morning flight. The room ( 930)was mostly quiet, no traffic noise, clean and comfortable for my stay. I booked the Standard Queen Room (23 mt square) with breakfast included. Being a Coeliac, I found enough to eat for breakfast with Separate GF cereal, toast, cake etc and they cook your toast separately in the kitchen and will cook poached or fried eggs as well. There was other food on the buffet I could eat. I love the location in town and have stayed here on numerous occasions. The self check in and departure was easy to use.
Margaret
Ocak 2025
This was the third time I have stayed just in the past 6 months, and I doubt I will ever go anywhere else for great budget friendly accommodation, positioned in the perfect spot central to everything. Could not fault anything this visit. The room was immaculate, and the aircon on at arrival with the current heat in Melbourne. Everything fully stocked in the room & nice respectful guests on the floor. Hallways and common areas were neat clean and tidy. I missed the name of the desk lady who checked me (it was a long name), but she was fast efficient and welcoming. Naomi checked me out and was just as wonderful. A MASSIVE compliment for Ariel, he was absolutely beautiful, a really happy and joyful light. I had him greet me at the outside entry on several occasions, and each was met with a compliment, which really makes a huge difference. IMO on how you feel as a guest and a human being. He also took my luggage for minding and retrieved it when I returned. His kind, caring, and happy disposition was just so lovely, and his farewell when I thanked him as I was leaving is definitely why I will be back. So many customer service attendants across all professions that I interacted with during my stay are just conditioned to be fast and churn out food, drink, etc, that they don't have manners and just stare when you say Hello at the start or thank you at the end they don't have a response but not Ariel. Well done on having such an amazing employee like him.
Erin
Şubat 2025
The location of hotel was excellent, incredibly close to the major shops and Melbourne Central mall for the cinema. Many restaurants nearby and choice of trams stops and access to train stations. The staff were attentive, service with a smile. Even asked and got poached eggs as there were only scrambled eggs available.
Jacqueline
Mart 2025
Mercure was very good in the heart of the CBD. Walkable to lots of places of interest. Great breakfasts lots of choice and well presented. Would stay there again.
Susanne
Aralık 2024
The overall facilities of the hotel were exceptional. The things that stood out to me was the kindness and professionalism of the staff and the variety of food options at the buffet breakfast. Also as someone who uses a mobility aid the location was quite beneficial as it’s a minimum 10 minute walk from everything and public transport is a short walk away.
Phoebe
Ekim 2024
I like the location, breakfasts are good, I can manage to find enough Gluten free food to eat, muesli, bread ( toast) which is cooked separately. Hot foods eggs, bacon , sometimes mushrooms or tomato. Rooms are comfortable and so are the beds. The staff are pleasant and friendly especially the breakfast team.
Margaret
Mart 2025
* All staff friendly & helpful * Respected my wishes only entering the room when I did not have the Do Not Disturb sign up * Changed linen when not required * Refilled Tea Coffee station * Luggage Minding *Fast & Easy Check in & out
Erin
Temmuz 2024
location was good as we went to the Regent Theatre for a show, so it was an easy walk there. Lots of little restaurants to eat nearby and with David Jones and Myers virtually next door was a nice stroll to the shops. Breakfast was nice, Standard buffet. we were on the third floor and thought we would be kept awake all night due to noise, but to our surprise this was a quiet area. overall a lovely hotel with friendly staff.
Darlene
Kasım 2024
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